Refund policy

At HandwrittenCode.com, we are committed to delivering high-quality printed handwritten study materials. Please read our policy carefully before placing your order.

1. Returns Eligibility

We accept returns only under the following conditions:

• You received a damaged product
• You received a defective print
• You received the wrong item

To be eligible for a return:

• You must contact us within 48 hours of delivery
• You must provide clear photos or videos showing the issue
• The product must be unused and in original packaging

2. Non-Returnable Cases

We do NOT accept returns for:

• Change of mind
• Ordered wrong product by mistake
• Minor color variations (due to printing differences)
• Slight packaging damage that does not affect the product
• Delays caused by courier services

3. Refund Policy

Once your return request is approved:

• A replacement will be shipped free of cost
  OR
• A refund will be processed to your original payment method within 5–7 business days

Refund timelines may vary depending on your bank or payment provider.

4. Cancellation Policy

• Orders can only be cancelled before dispatch
• Once shipped, cancellation is not possible

5. Shipping Charges

• Return shipping (if applicable) will be arranged by us in case of damaged or wrong product.
• Shipping charges are non-refundable unless the mistake is from our side.

6. Contact Us

For return or refund requests, contact us at:

📧 Email: support@handwrittencode.com

Please include:

• Order ID
• Issue details
• Photo/video proof